Sam Richardson, Executive Director at The Delaney at Georgetown Village, recently joined the elite group of assisted living executive directors who have earned the Certified Director of Assisted Living (CDAL) credential from the Senior Living Certification Commission (SLCC). Richardson is one of more than 500 executive directors who have earned this prestigious designation, since the program launch in 2016.
Richardson has over 20 years of management experience, specializing in the delivery of outstanding customer service in operations management of senior living communities, including assisted living and memory care. He is responsible for the day-to-day operations at the Delaney at Georgetown Village.
The CDAL examination provides a mechanism to measure judgment, application of knowledge, and problem-solving abilities. It is comprised of questions in the following knowledge domains: Principles and Philosophy of Assisted Living; Resident Care and Services; Customer Experience; Leadership; Operations Management; Regulatory Compliance; Sales and Marketing; and Financial Management.
“The Assisted Living Executive Director Certification program gives leaders access to a high-standard credential which recognizes their experience, competency and professionalism, strengthening our industry’s dedication to providing quality of life to those we serve,” said Argentum Board of Directors Chairman and Silverado CEO Loren Shook. “It demonstrates to consumers and state regulators that the senior living industry is committed to rigorous, professional development and self-regulation in an effort to deliver the best of quality of life to our consumers.”